Topic:
Supporting Gen Z: Empathy and Engagement Strategies for Employee Assistance Professionals
Date and Time:
November 12th, 2024
11:30AM-1:30PM
Location:
All Virtual
Click here to register:
https://conta.cc/4feyoSc
Speaker:
Tess Brigham, MFT, BCC
Description:
This course provides Employee Assistance Professionals (EAPs) and Mental Health
Clinicians with the tools and strategies needed to better understand, engage, and support Generation Z in the workplace and beyond. Through case studies, research, and practical applications, participants will learn how to navigate the unique challenges Gen Z faces, including mental health concerns, work-life balance, and generational differences. The course
also explores solutions for improving engagement and retention while fostering a more empathetic and inclusive work environment.
Outline:
introduction to Gen Z in the Workforce
- The unique challenges Gen Z faces (pandemic, mental health, economic concers)
- Why understand ing Gen Z is crucial for workplace success
Generational Differences
- Key differences between Gen A and older generations
- How these differences shape work expectations and communication styles
Problem1: The "American Dream" and Economic Struggles
- Rising living costs and student debt impacting Gen Z's career choices
- Case Study: Madison Z - A millennial manager working with Gen Z employees
Problem 2: Widening Generational Gaps
- Challenges with empathy and understanding between generations
- Case Study: Ally Y - A millennial manager working with Gen Z employees
Problem 3: Mental Health in the Workplace
- How Gen Z's focus on mental health creates new demands for managers
- Case Study: Jennifer X - A seasoned manager dealing with the mental health needs of her team
Solutions for Engaging Gen Z
- The CLEAR mindset: Curiosity, Leverage, Empathy, Accommodate, Recognition and Respect
- Practical steps for fostering leadership and collaboration among Gen Z employees
- Reverse mentoring programs and in-person training strategies
Bio:
Tess Brigham, MFT, BCC dubbed the “Millennial Therapist” by CNBC is an expert
psychotherapist, certified coach, author and Tedx speaker. She specializes in helping young adults discover their unique life path in order to go out into the world and make an impact. Her keynote speeches and workshops include topics such as: Burnout & Stress, Understanding Generation Z, and Generational Gaps in the Workplace. Based in the San Francisco Bay Area, Tess has over 20 years of experience and is a regular contributor at both CNBC and Forbes.
2024 Upcoming Presentations:
12/10/24: Holiday Party